Mac Tech Support – dedicated apps and alternatives

Imagine your very own Mac geek to guide you out of any sticky tricky technical spot? With the popularity of Apple Macs rapidly erupting, the past few years has seen an avalanche of stressed Mac customers panicking how to get themselves out of everyday confusing technical issues.

Where to look for the answer?

It is always the matter of choice whether to use Apple service, dedicated apps or popular questions-answers services to receive accurate and helpful response to technical questions.

MacKeeper ‘Geek on Demand’

With MacKeeper’s technical help system the clue is in the name, ‘Geek On Demand’. To ensure you successfully get out of any stressful problem fast, MacKeeper can provide detailed guidance via a traditional email, a toll-free phone line and excitingly with 24/7 live chat support. Whether your issue is MacKeeper related or not, Geek on Demand will supply you with a 24/7 personal Apple Certified Mac genius to help with any troubling query. Overall MacKeeper tech support is highly rated on Trustpilot and is for sure trustworthy service.

Depending on your preference and what you feel comfortable with, they can give expert technical assistance to you directly or additionally take the trouble out of your hands with gaining access through a remote desktop connection and fix it personally. Unlike anonymous strangers from forums they are all certified technicians with individual approach to every customer.

Price: The price of the product depends on the type of subscription. You may choose it on

Trick: First request to Geek on Demand is free(even if you have not subscribed for the license)


AT&T Tech Support 360

2Although mainly targeting small and large business AT&T Tech Support 360 are a US based subscription service that will strive to get you out of any technical spot of bother. Their aid includes PC and Apple Tech support, network and security setup, software installation and configuring your peripherals. They can also take a look at activating online data backup and provide server support.

Interestingly they remotely access your computer using desktop sharing technology, letting them tap into your personal system and fix the issues over the Internet.

AT&T Tech Support 360 state 24/7 support but that term applies loosely as you are usually required to schedule their apple tech support services well in advance or wait for the next available appointment – not ideal if your computer is literally packing up in front of you.

Price: AT&T Tech Support 360 customer care for Mac starts at a monthly subsciption fee of $24.00


Again AskDrTech are based in the US and Canada – not a great start if you are a resident of another country. Following the same pattern as At&T this apple tech support service offers help on any technical issue related to Windows, Mac OS or peripherals. They also work their magic by activating a remote desktop connection to login into your desktop and tackle the plaguing issue personally.

When it comes to Mac’s AskDrTech focus on fixing problems with Mac OS X Mail, general support, installation tips and advice on Mac downloads and updates.


Price: The cost is significantly higher than At&T and MacKeeper, AskDrTech has a fee of $37.00 per problem or alternatively a hefty $147.00 annually.

Mac Tech Support – Summary

Apple Care  costs a penny. Questions-answers forum members are not responsible for their suggestions. AskDrTech exorbitant price of $37.00 per each service doesn’t make as big a splash as MacKeeper and AT&T Mac technical assistant offers. MacKeeper’s Geek on Demand offers unlimited help together with 16 easy to use tools. Customers may choose the type of subscription they need. As for AT&T, they expect a monthly subscription fee of $25.95 and having to book your appointment slot in advance certainly has its drawbacks and makes them quite useless for urgent cases.